For residential aged care residents, families and friends – Belair, Woodcroft and McLaren Vale
8 January – Message from the CEO
We have very good news to share, this morning the Critical Incident Management Team decided Kalyra can move to Code Green – CovidSafe as of midnight tonight – that’s 12.01am on 9 January 2021.
As you know we remained in Code Orange while we waited to see how SA fared over the holiday period. There have been no cases of community transmission arising from the Christmas and New Year celebrations, which is excellent news!
A big thank you to all those South Australians who did and continue to do the right thing and observe quarantine and self-isolation orders – not to mention the all important social distancing, hand hygiene and cough etiquette.
We can see our interstate colleagues are acting decisively on any community spread, as are SA Health with rapid updates to hotspot areas and travel alerts. Today Queensland issued a stay at home order for the Brisbane area for three days – just like we did in November. People coming from these areas to SA will now also be required to quarantine and cannot enter our residential care homes.
So things are looking good and we are pleased to stop wearing masks this weekend – especially in the coming hot weather – and we are opening the tearooms to staff again. click here for info sheet
Staff will observe strict social distancing in the tea rooms and if a resident or client would prefer it, masks will continue to be available.
Now, while this is great news, along with the vaccine coming our way soon, it is very important we remember we are not out the woods and must continue to be vigilant to protect our Kalyra community.
There remains very strict screening on entry to residential – flu vaccination requirement, no entry if unwell, no entry from identified hotspots interstate, temperature checking and so on, as we have been doing all along.
Everyone in our community is asked to continue with hand hygiene and social distancing to minimize the risk. And when out and about we advise avoiding crowded venues and choosing outdoor tables at cafes and restaurants.
This all helps stop the spread. And rest assured if we need to we will snap back to increased protections immediately!
6 January – Message from the CEO
It’s 2021 and Kalyra has been providing services for 129 years!
2020 was certainly an unpredictable year of challenges for us all. As we have done for 129 years we provided quality services to those in need throughout 2020 – the first year of the COVID-19 pandemic. A very big thank you to you, the Kalyra staff who consistently, steadily and professionally provided services when everything went a bit crazy around us. During lockdowns, school closures, alerts and crises you responded and delivered.
You learnt and put into practice excellent infection control and protection for our Kalyra Community, our residents, clients, families, volunteers and each other. You also all learnt and contributed to Kalyra’s terrific communication with our community, ensuring our people all felt informed and supported.
Each and everyone of you contributed to Jessie’s Vision of providing and facilitating quality services to people in need. Jessie would be proud of us all I am sure!
Not only that, you provided these services during extraordinary system changes resulting in lots of uncertainly about how standards being interpreted and enforced, how funding might be distributed and the delays in improving the broken system as the Royal Commission had to postpone its final report.
So, things to look forward to in 2021! We can see the health system response to COVID-19 has been improving and contract tracing much more effective and the SA community takes it seriously. This helps us protect our Kalyra community. We know vaccines are on the way which will take time to have a community wide effect but will certainly help. We know the Royal Commission will provide it’s final report with the system changes needed to deliver services effectively for the future. And the government will start to put changes into place that will support us and ease the pressure the aged care sector has been under.
I believe 2021 is the year we start to turn the corner and more effectively build towards a better future and an improved system. It will take time so we also need to care for ourselves, our community and our families to ensure we have the stamina to continue to continue to consistently, steadily and professionally provide services.
4 January – Message from the CEO
Welcome to 2021!
Footage from the Archives:
Two days before SA had the Parafield Outbreak of Covid in November 2020 these videos were recorded. Needless to say we didn’t use them as we went on to much more focussed information and stepped up into Code Orange Status in which we remain.
The first one was to inform you we have a full plan to respond to Covid – of course we were too busy putting it into action to share at the time! If you would like some more information on our plan then you might be interested in the video below.
The second was an update on the Royal Commission following the Counsel’s recommendation to the Commissioners for their deliberation – a political message if you are interested in the bigger picture and the system.
I hope you have had a break from the media cycle and time to reflect as 2021 unfolds.
31 December – Message from the CEO
It’s New Years Eve and I hope you have had a bit of a rest over the Christmas break, connected with friends, family and are looking forward to the New Year – and here’s hoping it is a COVDSafe year.
Today the Premier has announced a hard border closure with NSW due to the emerging cluster.
So what does this mean for us here at Kalyra?
Well – we have a plan! Our plan is guided by the Federal Government information and State government Emergency Directive No. 20.
Here at Kalyra we remain in Preservation – Code Orange – during this holiday period.
This means staff will continue to wear masks in residential and help at home services – volunteers and visitors are asked to do the same.
There remains very strict screening on entry to residential – flu vaccination requirement, no entry if unwell, no entry from identified hotspots interstate, temperature check and so on – as we have been doing all along.
Everyone in our community is asked to continue with hand hygiene and social distancing to minimize the risk. When out and about we advise wearing a mask, avoiding crowded venues and choosing outdoor tables if at cafes and restaurants.
This all helps stop the spread.
And right now it’s a bit risky due to the holiday season, lots of movement and clusters emerging in other states.
So we remain in Code Orange – we are on alert. We are wearing masks, practicing good hand hygiene and social distancing.
Thank you to our fantastic staff for their vigilance this year, thank you to all our residents, clients, families and volunteers for the support and forbearance through these constantly changing times. And thanks to everyone in SA for putting up with the COVIDSafe rules – that’s protecting our most vulnerable and that’s good thing in my book!
Have COVIDSafe fun tonight and enjoy waving good bye to 2020 and welcoming 2021 – and I will see you next year!
21 December – Message from the Acting CEO
11 December – Message from the Acting CEO
We have some great news. From Monday, 14 December 2020 the updated Emergency Management (Residential Aged Care Facilities No 17) (COVID-19) Direction 2020 will become effective.
So what this means for us here at Kalyra is:
– There are no restrictions on the number of care and support visits a resident may receive.
– The limits on the number of people able to attend a prospective resident have also been removed.
For visitors to our residential aged care homes, you will still need to:
– Undergo the screening upon entry into Kalyra, and ensure you have had a flu vaccination.
– Not visit Kalyra if you are unwell.
– Complete the visitor register and enter all of the details required. The Emergency Direction mandates that this register must be maintained.
– Continue to wear a mask, with children under 12 being exempt from having to wear a mask.
Residents in our aged care homes do not need to wear a mask.
Our village community centres and clubhouses are up and running again, in accordance with our COVIDSafe Plans. Upon entry, you need to scan the QR Code or enter your details in the written register.
– Staff will also need to continue their temperature checking, health declaration and complete their details in the register. This is extremely important for very quick contact tracing by SA Health if needed.
– Staff working in our aged care homes will be required to continue wearing a mask, as will personal care workers in home care services.
– Staff rooms continue to be closed while we are still wearing masks.
– Staff in our corporate services and administration offices, retirement living and community offices no longer need to wear a mask from Monday, however if they go into our aged care homes they will need to wear a mask.
– We are still encouraging administration staff to work partly from home where they can, and just one staff member per office where possible.
We are getting excited with Christmas just around the corner. South Australians have done such a great job, so at this stage it seems like we will be able to enjoy Christmas festivities with our families and friends.
Thank you and keep up your vigilance, hand washing and mask wearing. Let’s all do our little bit to keep COVID-19 out of Kalyra!
8 December – Message from the CEO
Good news for South Australia; zero cases of COVID and from Monday we will have an easing of restrictions – just in time for Christmas!
So what does this mean for us here at Kalyra?
Well, it certainly means many of our residents will be able to go out and join their families for Christmas celebrations. That’s fantastic news!
It means more people are allowed in the family home, and a few more people can use our community centres in retirement villages.
Other restrictions will remain, the flu vax requirement, making the wellness declaration on entry to Kalyra, entering exit times, having the temperature taken and not visiting if unwell.
There will still be the restriction of one visit of up to two people per resident per day and, as always, if a resident is palliating or needing more we will work with you and your loved one to support you.
We will still be wearing masks when giving personal care and encouraging visitors to do so too.
We must remain vigilant, as the world relaxes a bit anticipating a vaccine, holidays and fun we don’t want to let COVID loose like we see overseas – so the message is to keep up the hand washing, social distancing and I’m still going to wear a mask in busy public areas.
Doing everything we can to nip COVID in the bud every time it pops up in the community is the real key to protecting the vulnerable.
Let’s all continue to do the right thing and keep it out of Kalyra!
4 December – Message from the CEO
This week has been a big week. No new COVID cases in South Australia and Anglicare has been cleared with staff and residents out of quarantine – that’s a relief!
Thanks to the whole South Australian community for helping by doing the right thing and minimising COVID community transmission. We know, if transmission had spread we would have rapidly spiralled out of control as we saw happen in Melbourne.
Right now we remain in Code Orange. This means we are following the Emergency Directive No 16. Everyone is wearing a mask; staff and visitors. Care staff can only work in one aged care facility. The tearooms are closed for eating and drinking. Everyone must complete a declaration on entry and exit which includes:
– entry time
– contact phone and email (if available)
– evidence of flu vax
– checking they haven’t been in hot spots on SA Health list
– exit time
And of course everyone must practice social distancing, hand washing and cough etiquette. Annoyingly, we now also must put our telephone number and email address on the form manually and everyone must register their entry and exit times. I hope this is not for long. We are working on other solutions with SA Health!
SA Health has made a concession with people now permitted to wear non-disposable masks when visiting. If there are problems with mask wearing in giving care or for a visitor, we will work with you to try to find a solution. We will also record all such incidents in our SolvSafety WHS system.
For staff and visitors, I know all this signing in and mask wearing is a bit annoying. Hopefully, if we all keep up the good practices of hand washing, social distancing and mask wearing it will not be for long.
COVID-19 is unlike anything we’ve had to deal with before. I’m very pleased and proud to be here at Kalyra in South Australia where we have so far kept a lid on COVID-19.
Now is the time to start to channel your inner Christmas fairy – and spread good cheer to all after a tough year – we are nearly there and nearly COVIDSafe again – and that’s something to celebrate.
For more information please read the updated Direction.
2 December – Message from the CEO
Yesterday the new Residential Aged Care Direction came into effect which includes changes to restrictions for people visiting and working in Residential Aged Care Facilities. Under these changes, all people who enter a Residential Aged Care Facility (other than a resident or child under 12 years of age) must wear a single use surgical mask at all times when in the presence of other people (unless they are eating or drinking). Cloth masks are no longer acceptable.
Our Community Help at Home care workers will also be wearing single use surgical masks when providing services to clients.
30 November – Message from the CEO
29 November – Message from the CEO
26 November – Message from the CEO
Today we have been informed that there are two new cases of COVID-19 via community transmission.
We know that there are 5,000 South Australians in quarantine and SA Health want everyone to wear masks when out and about. All residents, clients, families, staff and volunteers are advised to wear a mask when out and about in accordance with SA Health advice.
We remain in Code Orange at Kalyra. Yesterday I added closing staff tea rooms to the all the things we are doing – screening people on entry, restricting visits to one visit of up to two people per resident per day and advising residents to avoid busy public areas like cafes and shops for the time being.
I would also like to thank our wonderful volunteers for your support and for helping us by staying away for the time being – I hope to update you further on 1 December.
25 November – Message from the CEO
We are all wearing masks here at Kalyra and are encouraging our whole community to continue to do so in keeping with SA Health advice.
In South Australia the Parafield Cluster is very close to being resolved but we are not there yet. 5,000 people are in quarantine and we won’t know for another few days if this has broken the chain of infection.
At Kalyra we remain in Code Orange. Please read our COVID-19 Management Plan – Code Orange for further detail.
We have also closed our tea rooms to protect our staff as we’ve learnt from Victoria this can be an area of transmission. Staff can use the tea room to heat up their meals and make a cup of tea and you will see them outside in the gardens in the fresh air when they are eating and drinking on their meal break.
Thank you all for your tolerance in this challenging time. Thank you particularly to all our hardworking staff who have gone over and above to ensure everyone remains safe at Kalyra. Every single one of them is actively demonstrating the resilience of Jessie Brown and our values. They are very special people.
23 November – Code Orange Update Bulletin
20 November – Message from the CEO
Kalyra is still in Code Orange – Preservation Plan. Today there has been an announcement that the Emergency Directive ‘Stay at Home’ that requires all South Australians to stay at home will cease at 12:01am Sunday morning. That is midnight on Saturday night.
So right now on 20 Nov 2020 the Emergency Direction ‘Stay at Home’ is in effect. Watch the video below to see what that means for us at Kalyra. Full transcript available here.
19 November – Message from the CEO
19 November – Today everyone who is not an essential service worker is at home, no one visiting anywhere, schools are closed, we are wearing masks when we’re outside our homes and residential aged care facilities are closed. Please read this SA Health fact sheet for further information about the Stay at Home Direction.
As of midnight last night the whole of South Australia was told to stay at home as a circuit breaker to this COVID-19 community outbreak.
18 November – Message from the CEO
Following the Premier’s announcement today of the State’s 6 day lockdown:
- Everyone is required to stay at home for six days unless an essential worker.
- One person per household can go out to shop each day.
- Everyone must wear a mask when outside the home.
Whilst this is inconvenient, this is very helpful and will help us here at Kalyra to protect and support the vulnerable people we care for.
Please watch the video below to see a brief summary of what this means to us all at Kalyra, our families, residents, staff and clients.
17 November – Kalyra McLaren Vale
Today we have had two residents at McLaren Vale that have presented with mild gastro like symptoms. These residents are in isolation as per our Gastroenteritis response plan. SA Health have been advised that we are monitoring for a potential gastro outbreak. Visitation is still permitted as we already have good infection control processes in place. Please visit only your family member. If your family member is affected you will be advised and we recommend you do not visit them until they are clear of symptoms for 24 hours.
16 November – Message to all staff.
SA Health has released a revised list of alerts regarding COVID-19, if you have been to any of the locations listed, please advise your Line Manager immediately:
16 November CEO video message to residents and families
15 November CEO video message to residents and families
12 November – Kalyra has worked hard to develop a comprehensive COVID-19 Management Plan designed to minimise the chance of Coronavirus entering our aged care residences and retirement villages. Our residents and our staff are our greatest priority, so we are leaving no stone unturned to keep them safe. That is why our COVID-19 Management Plan includes preparing for the worst-case scenario of a COVID-19 outbreak among residents and staff. Please take the time to read the Management Plan: COVID-19 Management Plan – Summary – COVIDSafe Phase
14 August CEO update for families re Emergency Management (Residential Aged Care Facilities No 7) (COVID-19).
Watch the video below or read the transcript.
10 July Kalyra CEO Update for families watch now
3 July What happens if a resident tests positive to COVID-10 at Kalyra?
If a resident tests positive to COVID-19 they will be transferred immediately to hospital by ambulance.
This is a public health response to ensure the resident has access to appropriate medical care if needed AND it will help protect other residents, staff and families from exposure.
For more details, please download the SA Health fact sheet
“Coming out of COVID-19 hibernation will be tricky. What matters most is that we bring everyone along together, at their own pace, and respecting different individual circumstances.
“Most heartening is our community has reaffirmed that everyone matters, no matter what age.
Everyone deserves to be protected from coronavirus. Everyone deserves to be safe and cared for.”
19 June NEW VISITOR GUIDELINES – no need to book from 19 June
Read the letter to families
New visitor guidelines apply from today (Friday 19 June 2020) at all Kalyra residential aged care facilities in line with the South Australian Government’s Emergency Management (Residential Aged Care No 5) (COVID-19).
Booking visits in advance no longer required
From today, families and advocates will be able to visit a loved one without booking an appointment. For those who have already booked an appointment you can choose to come at that time or another within the new visiting hours.
New visiting hours
Monday to Friday, 9am to 4.30pm
Saturday and Sunday, 10am to 5pm
Who can visit?
A maximum of two people per visit (one visit per resident per day)*
Children over 6 months who have had their 2020 annual flu vaccination may now visit
Residents leaving the facility
Residents may leave and return to Kalyra at any time but will be asked to complete a one-off fact sheet/form.
Upon return to Kalyra, residents will undergo a COVID-19 screening (wellness/temperature check) after each outing (except when they have only left the home for a walk around the site).
SA Health: Information for Visitors to Residential Aged Care Facilities
12 June 2020
International Elder Abuse Awareness Day (15 June 2020)
“Elder abuse is insidious and it’s cruel. We all have a responsibility to protect the older people around us.” Kalyra CEO, Sara Blunt
5 June 2020
CEO Update to families and advocates
“Everyone will emerge from the COVID-19 hibernation in different ways. For the aged care sector, we know that we will be among the very last to see official restrictions relax.”
29 May 2020
CEO Message to families and advocates (video)
“This is our new ‘normal’ at Kalyra… acting with an abundance of caution. Every time.”
28 May 2020 11.15am
Belair Residential Aged Care
This morning we received the good news that the test results for the Belview resident are clear for COVID-19 and influenza.
This means that the precautionary measures implemented yesterday at Kalyra Belair Aged Care have been reviewed and visitor access has been restored with residents free to move about the home again.
Thank you for your understanding and support.
Please continue to book visits online (one visit of up to two people per resident per day between Monday and Friday) and remember hand-washing and social distancing will help us keep COVID-19 at the door.
If you have any questions, please email firstname.lastname@example.org
27 May 2020 3pm
Belair Residential Aged Care
Kalyra Belair Aged Care is taking precautionary measures in response to two residents presenting with cold symptoms in the past two days.
The two residents from Belview wing are being tested for COVID-19 and influenza—one has already returned a negative result.
All residents in Belview are asked to stay in their rooms and visitors to that wing have been restricted temporarily until the test results have been received.
Visiting other Kalyra Belair Residential Aged Care wings – Magnolia and Rosella – is unaffected.
The health and wellbeing of residents and staff is our first priority and although the risk is very low, we are acting with an abundance of caution.
22 May 2020 VIDEO Kalyra CEO Sara Blunt announces increased visits to residential aged care.
From next Monday 25 May, you will be able to visit your loved ones in residential aged care, like here at Belair, once a day from Monday to Friday rather than twice a week.
The same conditions set down by the Federal Government – one visit per resident per day and of up to half an hour and no children under 16 still apply.
And special provisions remain in place for residents in palliative care and other special circumstances. As our visitor restrictions in residential aged care ease, and we see life in the broader community edge closer to life before COVID-19, keeping up the infection control becomes even more vital.
Our entry protocols are there to protect your family member, so please:
• Use the online booking page on our website
• Make sure you’ve had your flu shot – no jab no entry
• Complete the health declaration and temperature check on arrival
• And keep up the 1.5m social distancing
21 May 2020 Emergency Management (Residential Aged Care Facilities No 4) (COVID-19) Direction 2020 will come into effect at 12:01am on Friday 22 May 2020. It revokes the Emergency Management (Residential Aged Care Facilities No 3) (COVID-19) Direction 2020.
12 May 2020 Industry Code for Visiting Residential Aged Care Homes During COVID-19
The Industry Code for Visiting Residential Aged Care Homes during COVID-19 has been released by 13 aged care peak bodies, including Aged & Community Services (ACSA) of which Kalyra is a member, and consumer advocacy organisations. The Code creates a nationally consistent approach that ensures residents can receive visitors while minimising the risk of spreading the COVID-19 virus.
11 May 2020 UPDATED Visitor Guidelines: twice a week visits from 11 May.
8 May 2020 VIDEO Kalyra CEO Sara Blunt discusses the road to recovery from the threat of COVID-19 ahead of Mother’s Day 2020.
29 April 2020 Booking a visit – residential aged care from 30 April
21 April 2020 New entry exemptions for residential aged care facilities – Updated COVID-19 Direction. This directive clarifies details new changes for entry into residential aged care facilities in South Australia.
9 April 2020 Emergency Management (Residential Aged Care Facilities No 2) (COVID-19) Direction 2020. The directive above has outlined further details regarding the prohibition of entry to aged care facilities in South Australia.
NO VISITORS until further notice
From 10am Wednesday 25 March 2020, Kalyra will no longer allow any visitors into its residential aged care facilities at Belair, Woodcroft or McLaren Vale.
This is a further precautionary measure to protect the most vulnerable members of our community. This directive will be reviewed on 6 May 2020.
Updated 8 April 2020 Letter to families re extension of visitor restrictions
Updated 8 April 2020 No Visitors at Kalyra Residential Aged Care Facilities
For retirement living residents
16 March 2020 Letter for Kalyra Retirement Living Residents
For Kalyra Help at Home clients
16 March 2020 Letter for Help at Home clients
15 May 2020 CEO message to staff
“I can feel can feel our next challenge – keeping vigilant and fighting complacency…” Sara Blunt, Kalyra CEO
Updated 31 March 2020 Staff Frequently Asked Questions
27 March 2020 CEO Staff Message
New Federal Government campaign videos