COVID-19 Information

Latest updates

20 July – SA in lockdown

Well, South Australia is now under a stay at home order, level 5 restrictions. We have over 3000 people in quarantine in South Australia waiting to see if this Delta variant of COVID-19 has spread. I am hopeful that this stay at home order will contain the spread and be short lived!

Here at Kalyra we take this seriously and are keen to protect everyone we provide services to as well as our staff and our whole community.

What does it mean for us all?

It means you must stay at home except for:
  • Essential work.
  • To obtain essential goods or services.
  • Essential medical or health services which includes getting a COVID test or vaccination.
  • Care and compassion grounds if you are the primary carer or if it is a special situation such as palliation.
  • Exercise with your household.
It means closure of all community activities and the wearing of masks in all public places.

So what does this mean for us at Kalyra?

In residential aged care it means a person cannot leave home to visit residential aged care unless it is a special clinical situation such as palliative. This is because Kalyra staff are the primary care givers.  As a result there will be no visitors. The good news is we have set up our communication champions with iPads and phones as we did last time so you can Facetime and call residents in aged care.

In Help at Home services non essential visits have been cancelled and now clients will have to wear a mask when within 1.5m of staff as well. There will also be one shop limit for essential shopping with the intention to limit moving around and exposure.

In Retirement Living people are required to stay at home as well in accordance with the level 5 restrictions and community activities will be cancelled.

For staff it means you need to know where your letter is on the Jessie system in case you are required to show evidence of being an essential worker. Many administrative staff will be working from home.

For further information:
  • Please click here for the SA Health Information detailing level 5 restrictions.
  • Please click here for the link to the SA Health contact tracing page which provides a list of places where people may have come in close contact with a confirmed COVID-19 case.  If you have been to any of these places you should arrange to be tested immediately.
  • Please click here for further SA Health COVID-19 information or call their information line on 1800 253 787.

You can also request further information from Kalyra at

Please also join our Kalyra Community Zoom meeting on Thursday afternoon with me and senior staff for an update and to raise any queries you might have.  Please see further details below. 

I look forward to seeing those who wish to join the Zoom meeting on Thursday. 

19 July – Message from the CEO

There is concern today that we may have community transmission of COVID-19 in South Australia.

I anticipate the SA Government, led by SA Health, will be updating restrictions to minimise risk of transmission over the next 24 hours.

We are very proactive here at Kalyra and the Critical Incident Team have met this morning to review our plans and actions.  In an abundance of caution we are moving to Code Orange, Preservation.

So what does it mean for us here at Kalyra?

If you are a client with Help at Home services, your Kalyra staff member will wear a mask when visiting you and will check you are well and check if you have been to an exposure site.

If you live in a Kalyra Retirement Village you are required to observe social distancing and SA Health guidelines for older people.

If you or your loved one is in a Kalyra Aged Care Facility you will find staff, volunteers and visitors are wearing masks at all times.

There are a range of checks and declarations to complete on entering the facility with no entry for those who have cold symptoms, a temperature or who have been in an area listed by SA Health as a place of risk. And there is no entry to someone who has been contacted by SA Health and required to self-quarantine or someone who is a contact of a person with COVD-19.

Visiting to aged care continues to be restricted to 9:00am-4:30pm Monday to Friday, 10:00am-4.30pm on weekends, and by Care Manager approval after hours.

Residents in Kalyra Aged Care are strongly encouraged not to go out in public except for urgent medical needs.

We will restrict staff movement between sites to necessary only.

I do deem it necessary to have the COVID vaccination and the vaccination clinic for staff and volunteers will continue at Kalyra Woodcroft Aged Care, so take advantage of that while you can.

Our website will be our source of truth and you can email us to be on our distribution list at

An invitation will be sent out for a Kalyra community online meeting later this week if you would like to join me for further updates and to ask any questions.

3 June – Message from the CEO

To ensure that aged care workers can be fully vaccinated quickly, SA Health is now making the Pfizer vaccine available to all people working in a Residential Aged Care Facility, regardless of age.

Please read SA Health’s announcement below for further information or their Residential Aged Care Staff Rollout FAQ Fact Sheet.

Getting vaccinated against COVID-19 is the best thing we can do to protect ourselves and the South Australian community.

As someone who works in a Residential Aged Care Facility, it is vital that you get vaccinated to protect yourself, your loved ones and the community from COVID-19.

To ensure that aged care workers can be fully vaccinated quickly, SA Health is now making the Pfizer vaccine available to all people working in a Residential Aged Care Facility, regardless of age.

This includes all staff (nursing and personal care workers, allied health professionals, students on placement, kitchen, cleaning, laundry, garden and maintenance and administration/office staff), agency staff and contractors.

You will need to bring proof of employment to your appointment, such as a payslip, letter from your employer or current work ID card showing your employment in a residential aged care facility.

Book now:You can now book an appointment at the Elizabeth Vaccination Clinic, Noarlunga Vaccination Clinic, Wayville Vaccination Clinic, Women’s and Children’s Hospital, and many regional clinics.

16 years – 49 years of age – Book here.
50 years of age and over – Call 1800 253 787 (9.00am to 5.00pm, 7 days).

If you can’t get through on the phone, or are experiencing a lengthy delay, please select the call back option and someone will return your call and book you in.

There are lots of appointments available next week, so please book now and secure your vaccination appointment.

If you have already had one dose of the vaccine, you need to have the second dose with the same vaccine so please keep your planned second dose appointment. If you do not have a second appointment, please book via the above.
If you have already been fully vaccinated, thank you for rolling up.

For residential aged care residents, families and friends – Belair, Woodcroft and McLaren Vale

25 March – Visiting Hours 

The people living at Kalyra are at home.  We respect their right to have visitors into their home.

We have a responsibility to ensure safety.

General Visiting hours are between:

                  Monday to Friday:                 9:00 am to 4:30 pm

                  Saturday and Sunday:           10:00 am to 5:00 pm

                  Public Holidays:                      Open times as above                             

At these times there will be a staff member on duty in reception to ensure check in is conducted meeting regulatory requirements. *

Other Visiting times:

Visits outside of general visiting hours are arranged through the Care Manager to ensure access is effective when the reception closed. *

Enquiries: Belair 8278 0300, Woodcroft 8408 4730, McLaren Vale 8408 4760.

Visiting Hours

For residential aged care residents, families and friends – Belair, Woodcroft and McLaren Vale

4 March – Aged Care Royal Commission delivers final report

The Royal Commission has handed its report to the government and we are waiting to hear what action the government will take now, over the next few years and for the next ten years.

As the Chair of Aged and Community Services Australia I am able to speak directly to the government. I have said that you have told me the most important action is to increase the time to care, to give back the job satisfaction of doing care well that has been eroded over the years of underfunding. I have also said that while training is important, we do have skilled staff who with more time to orientate, mentor and buddy new staff could make a great impact on improving care immediately. And staff pay levels across the nation must reflect their skills.

As I have said before, and this video clip of our residents shows, great care is invisible. Where there is great care you can see residents who look good and are keen to be involved. The ABC wanted a couple of our residents in the background to show a nursing home. They were very surprised to find so many willing participants! That is because they are receiving such good care, their hydration, nutrition, personal care, continence and wellbeing supported by good medication management, pain management and staff who smile and know them – it all enables them to live life to the full (and be TV stars on occasion).

Well done to you all for the care and attention you provide ensuring our residents are able to take part in life. We are in big system changes which will improve things over time. It will also mean hard work with changing requirements occurring all around us in terms of reporting, we won’t always get it right as far as the system is concerned. Keep the focus on the care needs of each resident, listening to them and their families, helping them to be their healthiest and supporting their decision making and the system will sort itself out.

26 February – Message from the CEO

COVID Vaccine Rollout Update

At this stage we still haven’t been advised when we will get the vaccine here at Kalyra.

The first people to be vaccinated will be residents in our aged care homes. Once they are done then it will be the staff in the aged care homes.

Volunteers and community staff – you are in a later group.

So what do you need to do if you are a resident or decision maker for a resident?

Complete the COVID-19 consent form or let us know if you will not be not having it. You can do that at reception or by email at

What have we learnt to date?

The vaccine rollout is working quite well overall. People do need to be ready at short notice and we will keep you informed.

We also know from a colleague with a home with 200 residents that on Monday 95% of the residents had received the vaccine and by Thursday there were no reports of any symptoms or reactions. That’s very good news.

As for the flu vax – a new emergency direction came into effect today. You must have been vaccinated against seasonal influenza for 2021 by 1 June to enter a residential care facility.

19 February – Message from the CEO

I am pleased to tell you that the Australian Government COVID-19 vaccination program is being rolled out across Australia starting on 22 February 2021.

Here at Kalyra we are expecting to be advised very soon when it is our turn.  We aim to be prepared as we may have very short notice on our commencement date.

COVID-19 is a very contagious virus and can be very serious, particularly in older people.  The evidence shows that immunisation is a safe and effective way to help protect our residents and staff from serious disease caused by COVID-19 and millions of people have had it overseas with good results. It is also based on well tested and established vaccine research that has been in use for a long time.

On completion of the COVID-19 vaccination program we will be rolling out our Influenza vaccination program as we have in previous years. We anticipate that the influenza vaccination will be administered around three weeks after the second COVID-19 vaccination. There was a very positive impact with the uptake of the influenza vaccination in 2020 with a significant decrease in this disease and deaths resulting from it. 

To assist us with scheduling you will find two consent forms attached, one for COVID-19 and one for Influenza.  I ask that you return both forms to us as soon as possible.  If you are choosing not to have one or both vaccines please return your form indicating this for our records and to assist us with scheduling.  As with all vaccines, valid consent is required before administering both the influenza and COVID-19 vaccines.  I encourage all those that can have the vaccines to choose to do so for the benefit of us all.

I also highlight the importance of choice and that we respect all choices here at Kalyra.  It is important that you make an informed choice.  We ask that you read the attached information very carefully.  You may also need to speak to your GP about this information and whether vaccination is applicable to your individual situation or if you are feeling anxious about the decision.

Many of our residents will be able to make their own decisions and advise of their consent. Others may require a substitute decision maker.  If the latter applies, please ensure this information is passed on to the person authorised to consent for medical decisions.  This may be the medical power of attorney, legal guardian or the person authorised to make health decisions under an Advance Care Directive.

Once you have made your decision, please return the form to Kalyra. This can be done by returning it to Reception or you can email it to  If possible, avoid posting as it may cause delay in us receiving it.  We will also have printed copies of this information at all of our Receptions if you wish to collect it from the home. Given we may only have a few days notice of the program roll out we ask that you have your forms returned to us as soon as you can. 

If you have any questions you can send them through to Kalyra via You can also speak to the Clinical Team Leader or Care Manager.  You can also call the National Vaccine Helpline on on 1800 020 080.

Please find attached:

  1. The COVID-19 consent form for signature and return. (If not consenting please let us know so we don’t chase you unnecessarily).
  2. The Influenza consent form for signature and return. (If not consenting please let us know so we don’t chase you unnecessarily.)
  3. SA Health’s Flu Vaccine Facts leaflet.
  4. The links to the Australian Government website and SA Health website which provide information to assist with decision making. (We will also have this information available to read at our homes.)
  5. The link to the recording of the OPAN COVID-19 Vaccine – What You Need To Know webinar held on 4 February 2021 in case you were not able to join on the day.

I am very pleased that the Australian community is actively demonstrating it cares for older people by providing the vaccines to our sector as soon as it was possible.

And on that note, the report from the Royal Commission into Aged Care Quality and Safety will be released next week and here is a link to the Aged Care Collaboration Campaign for those of you wishing to advocate on behalf of a better system in the future.

8 February – COVID Vaccine, What You Need To Know

An expert panel discusses your right to make your own decision about the COVID-19 vaccine, and how you can be supported. Learn more about the COVID-19 vaccination, its ability to protect older people from COVID-19, and how to support older people to decide if the COVID-19 vaccine is right for them. Watch the video here:

29 January – Message from the CEO

COVID Vaccine Rollout Update

This week we received very exciting news for our sector with the federal government announcement that there is approval of the Pfizer COVID vaccine.
So what does this mean for us all at Kalyra?
Firstly, its great news as this vaccine saves lives. It effectively prevents people from having the damaging effects of COVID-19.  And that’s good news for us all.
Secondly, the aged care sector is to be protected by getting our vaccines in February. I’m not sure exactly when in February but that’s the aim. And it’s good news because it means there is recognition of the need to protect older people and all those who support them, demonstrating that the broader Australian community values us all.  
How will it happen?  Good question!
My understanding is that the vaccine needs to be kept very cold and comes in multidose vials. This makes it more complicated than our annual flu vaccination to administer. The federal government is going to send experts to our facilities with the vaccine, properly stored, and they will administer to all residents in our aged care homes, staff and volunteers. They will come back two to four weeks later to give us a second vaccine as it requires two doses to be most effective.

At this stage the government is not saying the vaccine will be mandatory. Here at Kalyra Aged Care the expectation is that everyone will have it unless there are exceptional circumstances, medical or pregnancy, for example.
Help at Home clients will be included in the federal government Pfizer rollout but I am not sure of how that will happen as yet. Residents in our villages and visitors will come under the SA Health vaccine rollout that will occur a bit later, most likely in March.
Why am I saying I want everyone to have this vaccine? Well, I am very aware of just how damaging this disease can be and I don’t want anyone of you to be at risk.
That’s for two reasons, for your wellbeing and also for our whole Kalyra Community wellbeing. We really can’t afford to loose you from our community for a few weeks if you get COVID – we need all hands on deck right now to ensure we can provide the services to people who need them, just as Jessie Brown envisaged back in 1892.
As more information comes in we will keep you posted so watch this space and stay well.  We will also hold a Kalyra Community Zoom meeting on 15 February 2021 to provide any further information available.

8 January – Message from the CEO

We have very good news to share, this morning the Critical Incident Management Team decided Kalyra can move to Code Green – CovidSafe as of midnight tonight – that’s 12.01am on 9 January 2021.

As you know we remained in Code Orange while we waited to see how SA fared over the holiday period. There have been no cases of community transmission arising from the Christmas and New Year celebrations, which is excellent news!

A big thank you to all those South Australians who did and continue to do the right thing and observe quarantine and self-isolation orders – not to mention the all important social distancing, hand hygiene and cough etiquette.

We can see our interstate colleagues are acting decisively on any community spread, as are SA Health with rapid updates to hotspot areas and travel alerts. Today Queensland issued a stay at home order for the Brisbane area for three days – just like we did in November. People coming from these areas to SA will now also be required to quarantine and cannot enter our residential care homes.

So things are looking good and we are pleased to stop wearing masks this weekend – especially in the coming hot weather – and we are opening the tearooms to staff again. click here for info sheet

Staff will observe strict social distancing in the tea rooms and if a resident or client would prefer it, masks will continue to be available.

Now, while this is great news, along with the vaccine coming our way soon, it is very important we remember we are not out the woods and must continue to be vigilant to protect our Kalyra community.

There remains very strict screening on entry to residential – flu vaccination requirement, no entry if unwell, no entry from identified hotspots interstate, temperature checking and so on, as we have been doing all along.

Everyone in our community is asked to continue with hand hygiene and social distancing to minimize the risk. And when out and about we advise avoiding crowded venues and choosing outdoor tables at cafes and restaurants.

This all helps stop the spread. And rest assured if we need to we will snap back to increased protections immediately!

6 January – Message from the CEO

It’s 2021 and Kalyra has been providing services for 129 years!

2020 was certainly an unpredictable year of challenges for us all. As we have done for 129 years we provided quality services to those in need throughout 2020 – the first year of the COVID-19 pandemic. A very big thank you to you, the Kalyra staff who consistently, steadily and professionally provided services when everything went a bit crazy around us. During lockdowns, school closures, alerts and crises you responded and delivered. 

You learnt and put into practice excellent infection control and protection for our Kalyra Community, our residents, clients, families, volunteers and each other. You also all learnt and contributed to Kalyra’s terrific communication with our community, ensuring our people all felt informed and supported. 

Each and everyone of you contributed to Jessie’s Vision of providing and facilitating quality services to people in need. Jessie would be proud of us all I am sure!

Not only that, you provided these services during extraordinary system changes resulting in lots of uncertainly about how standards being interpreted and enforced, how funding might be distributed and the delays in improving the broken system as the Royal Commission had to postpone its final report.

So, things to look forward to in 2021! We can see the health system response to COVID-19 has been improving and contract tracing much more effective and the SA community takes it seriously. This helps us protect our Kalyra community. We know vaccines are on the way which will take time to have a community wide effect but will certainly help. We know the Royal Commission will provide it’s final report with the system changes needed to deliver services effectively for the future. And the government will start to put changes into place that will support us and ease the pressure the aged care sector has been under.

I believe 2021 is the year we start to turn the corner and more effectively build towards a better future and an improved system. It will take time so we also need to care for ourselves, our community and our families to ensure  we have the stamina to continue to continue to consistently, steadily and professionally provide services.


4 January – Message from the CEO

Welcome to 2021!

Footage from the Archives:

Two days before SA had the Parafield Outbreak of Covid in November 2020 these videos were recorded. Needless to say we didn’t use them as we went on to much more focussed information and stepped up into Code Orange Status in which we remain.

The first one was to inform you we have a full plan to respond to Covid – of course we were too busy putting it into action to share at the time! If you would like some more information on our plan then you might be interested in the video below.

The second was an update on the Royal Commission following the Counsel’s recommendation to the Commissioners for their deliberation – a political message if you are interested in the bigger picture and the system.

I hope you have had a break from the media cycle and time to reflect as 2021 unfolds.

31 December – Message from the CEO

It’s New Years Eve and I hope you have had a bit of a rest over the Christmas break, connected with friends, family and are looking forward to the New Year – and here’s hoping it is a COVDSafe year.

Today the Premier has announced a hard border closure with NSW due to the emerging cluster.

So what does this mean for us here at Kalyra?

Well – we have a plan! Our plan is guided by the Federal Government information and State government Emergency Directive No. 20.

Here at Kalyra we remain in Preservation – Code Orange – during this holiday period.

This means staff will continue to wear masks in residential and help at home services – volunteers and visitors are asked to do the same.

There remains very strict screening on entry to residential – flu vaccination requirement, no entry if unwell, no entry from identified hotspots interstate, temperature check and so on – as we have been doing all along.

Everyone in our community is asked to continue with hand hygiene and social distancing to minimize the risk. When out and about we advise wearing a mask, avoiding crowded venues and choosing outdoor tables if at cafes and restaurants.

This all helps stop the spread.

And right now it’s a bit risky due to the holiday season, lots of movement and clusters emerging in other states.

So we remain in Code Orange – we are on alert. We are wearing masks, practicing good hand hygiene and social distancing.

Thank you to our fantastic staff for their vigilance this year, thank you to all our residents, clients, families and volunteers for the support and forbearance through these constantly changing times. And thanks to everyone in SA for putting up with the COVIDSafe rules – that’s protecting our most vulnerable and that’s good thing in my book!

Have COVIDSafe fun tonight and enjoy waving good bye to 2020 and welcoming 2021 – and I will see you next year!

21 December – Message from the Acting CEO

It has been great to get some feedback from you over the past week, to hear about what has been working well, and some compliments to pass onto our staff.
We are looking forward to Christmas, and are acutely aware that Christmas does bring with it a heightened risk this year, particularly considering what has been unfolding in New South Wales in recent days.
Please watch the video below to hear what changes are in place over the Christmas period at Kalyra.
We hope you have a wonderful time celebrating with your families and friends, and we wish you a very Merry Christmas!

11 December – Message from the Acting CEO

We have some great news. From Monday, 14 December 2020 the updated Emergency Management (Residential Aged Care Facilities No 17) (COVID-19) Direction 2020 will become effective.

So what this means for us here at Kalyra is:
–  There are no restrictions on the number of care and support visits a resident may receive.
–  The limits on the number of people able to attend a prospective resident have also been removed.

For visitors to our residential aged care homes, you will still need to:
–  Undergo the screening upon entry into Kalyra, and ensure you have had a flu vaccination.
–  Not visit Kalyra if you are unwell.
–  Complete the visitor register and enter all of the details required. The Emergency Direction mandates that this register must be maintained.
–  Continue to wear a mask, with children under 12 being exempt from having to wear a mask.

Residents in our aged care homes do not need to wear a mask.

Our village community centres and clubhouses are up and running again, in accordance with our COVIDSafe Plans. Upon entry, you need to scan the QR Code or enter your details in the written register.

For staff:
–  Staff will also need to continue their temperature checking, health declaration and complete their details in the register. This is extremely important for very quick contact tracing by SA Health if needed.
–  Staff working in our aged care homes will be required to continue wearing a mask, as will personal care workers in home care services.
–  Staff rooms continue to be closed while we are still wearing masks.
–  Staff in our corporate services and administration offices, retirement living and community offices no longer need to wear a mask from Monday, however if they go into our aged care homes they will need to wear a mask.
–  We are still encouraging administration staff to work partly from home where they can, and just one staff member per office where possible.

We are getting excited with Christmas just around the corner. South Australians have done such a great job, so at this stage it seems like we will be able to enjoy Christmas festivities with our families and friends.

Thank you and keep up your vigilance, hand washing and mask wearing. Let’s all do our little bit to keep COVID-19 out of Kalyra!

8 December – Message from the CEO

Good news for South Australia; zero cases of COVID and from Monday we will have an easing of restrictions – just in time for Christmas!

So what does this mean for us here at Kalyra?

Well, it certainly means many of our residents will be able to go out and join their families for Christmas celebrations. That’s fantastic news!

It means more people are allowed in the family home, and a few more people can use our community centres in retirement villages.

Other restrictions will remain, the flu vax requirement, making the wellness declaration on entry to Kalyra, entering exit times, having the temperature taken and not visiting if unwell.

There will still be the restriction of one visit of up to two people per resident per day and, as always, if a resident is palliating or needing more we will work with you and your loved one to support you.

We will still be wearing masks when giving personal care and encouraging visitors to do so too.

We must remain vigilant, as the world relaxes a bit anticipating a vaccine, holidays and fun we don’t want to let COVID loose like we see overseas – so the message is to keep up the hand washing, social distancing and I’m still going to wear a mask in busy public areas.

Doing everything we can to nip COVID in the bud every time it pops up in the community is the real key to protecting the vulnerable.

Let’s all continue to do the right thing and keep it out of Kalyra!

4 December – Message from the CEO

This week has been a big week. No new COVID cases in South Australia and Anglicare has been cleared with staff and residents out of quarantine – that’s a relief!

Thanks to the whole South Australian community for helping by doing the right thing and minimising COVID community transmission. We know, if transmission had spread we would have rapidly spiralled out of control as we saw happen in Melbourne.

Right now we remain in Code Orange. This means we are following the Emergency Directive No 16. Everyone is wearing a mask; staff and visitors. Care staff can only work in one aged care facility. The tearooms are closed for eating and drinking. Everyone must complete a declaration on entry and exit which includes:
– entry time
– contact phone and email (if available)
– evidence of flu vax
– temperature
– checking they haven’t been in hot spots on SA Health list
– exit time
And of course everyone must practice social distancing, hand washing and cough etiquette. Annoyingly, we now also must put our telephone number and email address on the form manually and everyone must register their entry and exit times. I hope this is not for long. We are working on other solutions with SA Health!

SA Health has made a concession with people now permitted to wear non-disposable masks when visiting. If there are problems with mask wearing in giving care or for a visitor, we will work with you to try to find a solution. We will also record all such incidents in our SolvSafety WHS system.

For staff and visitors, I know all this signing in and mask wearing is a bit annoying. Hopefully, if we all keep up the good practices of hand washing, social distancing and mask wearing it will not be for long.

COVID-19 is unlike anything we’ve had to deal with before. I’m very pleased and proud to be here at Kalyra in South Australia where we have so far kept a lid on COVID-19.

Now is the time to start to channel your inner Christmas fairy – and spread good cheer to all after a tough year – we are nearly there and nearly COVIDSafe again – and that’s something to celebrate.

For more information please read the updated Direction.

2 December – Message from the CEO

Yesterday the new Residential Aged Care Direction came into effect which includes changes to restrictions for people visiting and working in Residential Aged Care Facilities. Under these changes, all people who enter a Residential Aged Care Facility (other than a resident or child under 12 years of age) must wear a single use surgical mask at all times when in the presence of other people (unless they are eating or drinking). Cloth masks are no longer acceptable.

Our Community Help at Home care workers will also be wearing single use surgical masks when providing services to clients.

For more information please read the updated Direction and SA Health’s FAQs about Mandatory Mask Use.

30 November – Message from the CEO

Yesterday we were advised of the addition of further locations to add to the SA Health contact tracing list with the advice that anyone who had been to these new locations at the specified times should be tested regardless of whether they were experiencing any symptoms.
Please read the Chief Public Health Officer’s message below and watch her video for important information:
“The Parafield cluster remains a concern and the next few weeks are crucial in South Australia’s fight against COVID-19.
Everyone needs to play their part to keep the community safe.”
Professor Nicola Spurrier, Chief Public Health Officer, shares some important messages in the video below.

29 November – Message from the CEO

Please note the newly identified locations today – SA Health are asking people who have been in these places during these times to get tested and self-isolate until a negative test is returned. Staff who have been in these places during these times must get tested and cannot work until cleared to do so. Please check the SA Health website and follow instructions carefully:
Latest locations added 11.00 am 29 November:
Anyone who has visited the below locations during the listed times should seek testing immediately, even if you do not have any symptoms, and isolate until you get your results.
• Flinders University Sturt Campus, Bedford Park – 13 November to 28 November
• Big W Brickworks, Torrensville – Sunday 22 November 12.15 pm – 12.50 pm
• Foodland Norwood, Norwood – Sunday 22 November 1.20 pm – 2 pm
• Kmart, Kurralta Park – Sunday 22 November 2.45 pm – 3.10 pm
Anyone who has visited the below locations during the listed times should monitor for symptoms and get tested immediately if symptoms appear.
• On The Run, Hilton – Sunday 22 November 12.05 pm – 12.15 pm
• Anaconda, Mile End – Sunday 22 November 12.55 pm – 1.05 pm
• Guzman y Gomez, Glandore – Sunday 22 November 2.45 pm – 2.50 pm
• Glenelg Boost Juice Shop, Glenelg – Sunday 22 November 3.20 pm – 3.30pm

26 November – Message from the CEO

Today we have been informed that there are two new cases of COVID-19 via community transmission.

We know that there are 5,000 South Australians in quarantine and SA Health want everyone to wear masks when out and about. All residents, clients, families, staff and volunteers are advised to wear a mask when out and about in accordance with SA Health advice.

We remain in Code Orange at Kalyra. Yesterday I added closing staff tea rooms to the all the things we are doing – screening people on entry, restricting visits to one visit of up to two people per resident per day and advising residents to avoid busy public areas like cafes and shops for the time being.

I would also like to thank our wonderful volunteers for your support and for helping us by staying away for the time being – I hope to update you further on 1 December.

25 November – Message from the CEO

We are all wearing masks here at Kalyra and are encouraging our whole community to continue to do so in keeping with SA Health advice.

In South Australia the Parafield Cluster is very close to being resolved but we are not there yet. 5,000 people are in quarantine and we won’t know for another few days if this has broken the chain of infection.

At Kalyra we remain in Code Orange. Please read our COVID-19 Management Plan – Code Orange for further detail.

We have also closed our tea rooms to protect our staff as we’ve learnt from Victoria this can be an area of transmission. Staff can use the tea room to heat up their meals and make a cup of tea and you will see them outside in the gardens in the fresh air when they are eating and drinking on their meal break.

Thank you all for your tolerance in this challenging time. Thank you particularly to all our hardworking staff who have gone over and above to ensure everyone remains safe at Kalyra. Every single one of them is actively demonstrating the resilience of Jessie Brown and our values. They are very special people.

23 November – Code Orange Update Bulletin

Today, there is a new case of COVID-19 reported in SA. It is a person who 8 days ago went into quarantine because of close contact in the Parafield cluster. This person has had two previous tests while in quarantine which were negative. This tells us it is important to realise that in some people the 14 days is needed as it can take a bit longer.
Remind everyone you know it’s not over just yet and good hand hygiene and mask wearing are the best strategies. At Kalyra I expect all staff to wear a mask when with others, maintain 1.5m social distance (unless giving care), to maintain proper hand hygiene and work from home where possible. I also advise all our community to do the same for the next little while.
Not everyone out and about at the shops and on buses are wearing masks. By doing so, your leadership in mask wearing may help others do the right thing, as well as protect you!
Thank you for your effort in supporting our community.

20 November – Message from the CEO

Kalyra is still in Code Orange – Preservation Plan. Today there has been an announcement that the Emergency Directive ‘Stay at Home’ that requires all South Australians to stay at home will cease at 12:01am Sunday morning. That is midnight on Saturday night.

So right now on 20 Nov 2020 the Emergency Direction ‘Stay at Home’ is in effect. Watch the video below to see what that means for us at Kalyra. Full transcript available here.

19 November – Message from the CEO

19 November – Today everyone who is not an essential service worker is at home, no one visiting anywhere, schools are closed, we are wearing masks when we’re outside our homes and residential aged care facilities are closed. Please read this SA Health fact sheet for further information about the Stay at Home Direction.

As of midnight last night the whole of South Australia was told to stay at home as a circuit breaker to this COVID-19 community outbreak.

18 November – Message from the CEO

Following the Premier’s announcement today of the State’s 6 day lockdown:

  • Everyone is required to stay at home for six days unless an essential worker.
  • One person per household can go out to shop each day.
  • Everyone must wear a mask when outside the home.

Whilst this is inconvenient, this is very helpful and will help us here at Kalyra to protect and support the vulnerable people we care for.

Please watch the video below to see a brief summary of what this means to us all at Kalyra, our families, residents, staff and clients.

17 November – Kalyra McLaren Vale

Today we have had two residents at McLaren Vale that have presented with mild gastro like symptoms.  These residents are in isolation as per our Gastroenteritis response plan.   SA Health have been advised that we are monitoring for a potential gastro outbreak.  Visitation is still permitted as we already have good infection control processes in place.  Please visit only your family member.  If your family member is affected you will be advised and we recommend you do not visit them until they are clear of symptoms for 24 hours. 

16 November Kalyra have now implemented the Orange Phase Communication Plan

16 November – Message to all staff.

SA Health has released a revised list of alerts regarding COVID-19, if you have been to any of the locations listed, please advise your Line Manager immediately:

16 November CEO video message to residents and families

15 November CEO video message to residents and families

12 November – Kalyra has worked hard to develop a comprehensive COVID-19 Management Plan designed to minimise the chance of Coronavirus entering our aged care residences and retirement villages. Our residents and our staff are our greatest priority, so we are leaving no stone unturned to keep them safe. That is why our COVID-19 Management Plan includes preparing for the worst-case scenario of a COVID-19 outbreak among residents and staff. Please take the time to read the Management Plan:  COVID-19 Management Plan – Summary – COVIDSafe Phase

5 November CEO update for families RE: Emergency Management (Residential Aged Care Facilities No 12) (COVID-19)

5 November Emergency Management (Residential Aged Care Facilities No 12) (COVID-19)

7 October Emergency Management (Residential Aged Care Facilities No 10) (COVID-19)  

14 August  CEO update for families re Emergency Management (Residential Aged Care Facilities No 7) (COVID-19).
Watch the video below or read the transcript.

14 August   Emergency Management (Residential Aged Care Facilities No 7)

10 July Kalyra CEO Update for families watch now

3 July   What happens if a resident tests positive to COVID-10 at Kalyra?

If a resident tests positive to COVID-19 they will be transferred immediately to hospital by ambulance.

This is a public health response to ensure the resident has access to appropriate medical care if needed AND it will help protect other residents, staff and families from exposure.

For more details, please download the SA Health fact sheet 

22 June CEO  video message to residents and families 

“Coming out of COVID-19 hibernation will be tricky. What matters most is that we bring everyone along together, at their own pace, and respecting different individual circumstances.
“Most heartening is our community has reaffirmed that everyone matters, no matter what age.
Everyone deserves to be protected from coronavirus. Everyone deserves to be safe and cared for.”

22 June Frequently Asked Questions regarding the Emergency Management (Residential Aged Care Facilities No 6) (COVID-19)
Direction 2020 (effective 20 June 2020).

19 June    NEW VISITOR GUIDELINES – no need to book from 19 June
Read the letter to families   

New visitor guidelines apply from today (Friday 19 June 2020) at all Kalyra residential aged care facilities in line with the South Australian Government’s  Emergency Management (Residential Aged Care No 5) (COVID-19).

Booking visits in advance no longer required
From today, families and advocates will be able to visit a loved one without booking an appointment. For those who have already booked an appointment you can choose to come at that time or another within the new visiting hours.

New visiting hours

Monday to Friday, 9am to 4.30pm
Saturday and Sunday, 10am to 5pm

Who can visit?
A maximum of two people per visit (one visit per resident per day)*
Children over 6 months who have had their 2020 annual flu vaccination may now visit

Residents leaving the facility

Residents may leave and return to Kalyra at any time but will be asked to complete a one-off fact sheet/form.

Upon return to Kalyra, residents will undergo a COVID-19 screening (wellness/temperature check) after each outing (except when they have only left the home for a walk around the site).

More information
SA Health: Information for Visitors to Residential Aged Care Facilities

12 June 2020

International Elder Abuse Awareness Day (15 June 2020)

“Elder abuse is insidious and it’s cruel. We all have a responsibility to protect the older people around us.” Kalyra CEO, Sara Blunt

5 June 2020

CEO Update to families and advocates   
“Everyone will emerge from the COVID-19 hibernation in different ways. For the aged care sector, we know that we will be among the very last to see official restrictions relax.”


29 May 2020

CEO Message to families and advocates (video) 
“This is our new ‘normal’ at Kalyra… acting with an abundance of caution. Every time.”


28 May 2020 11.15am

Belair Residential Aged Care 

This morning we received the good news that the test results for the Belview resident are clear for COVID-19 and influenza.
This means that the precautionary measures implemented yesterday at Kalyra Belair Aged Care have been reviewed and visitor access has been restored with residents free to move about the home again.
Thank you for your understanding and support.  
Please continue to book visits online (one visit of up to two people per resident per day between Monday and Friday) and remember hand-washing and social distancing will help us keep COVID-19 at the door.

If you have any questions, please email


27 May 2020 3pm

Belair Residential Aged Care 

Kalyra Belair Aged Care is taking precautionary measures in response to two residents presenting with cold symptoms in the past two days.

The two residents from Belview wing are being tested for COVID-19 and influenza—one has already returned a negative result.

All residents in Belview are asked to stay in their rooms and visitors to that wing have been restricted temporarily until the test results have been received.

Visiting other Kalyra Belair Residential Aged Care wings – Magnolia and Rosella – is unaffected. 

The health and wellbeing of residents and staff is our first priority and although the risk is very low, we are acting with an abundance of caution.

We will keep you updated as soon as more information becomes available.

If you have any questions, please email or visit our website


22 May 2020   VIDEO Kalyra CEO Sara Blunt announces increased visits to residential aged care.

From next Monday 25 May, you will be able to visit your loved ones in residential aged care, like here at Belair, once a day from Monday to Friday rather than twice a week.
The same conditions set down by the Federal Government – one visit per resident per day and of up to half an hour and no children under 16 still apply.
And special provisions remain in place for residents in palliative care and other special circumstances. As our visitor restrictions in residential aged care ease, and we see life in the broader community edge closer to life before COVID-19, keeping up the infection control becomes even more vital.
Our entry protocols are there to protect your family member, so please:
• Use the online booking page on our website
• Make sure you’ve had your flu shot – no jab no entry
• Complete the health declaration and temperature check on arrival
• And keep up the 1.5m social distancing

21 May 2020  Emergency Management (Residential Aged Care Facilities No 4) (COVID-19) Direction 2020 will come into effect at 12:01am on Friday 22 May 2020. It revokes the Emergency Management (Residential Aged Care Facilities No 3) (COVID-19) Direction 2020.


12 May 2020    Industry Code for Visiting Residential Aged Care Homes During COVID-19 

The Industry Code for Visiting Residential Aged Care Homes during COVID-19 has been released by 13 aged care peak bodies, including Aged & Community Services (ACSA) of which Kalyra is a member, and consumer advocacy organisations. The Code creates a nationally consistent approach that ensures residents can receive visitors while minimising the risk of spreading the COVID-19 virus.


11 May 2020   UPDATED Visitor Guidelines: twice a week visits from 11 May.


8 May 2020   VIDEO Kalyra CEO Sara Blunt discusses the road to recovery from the threat of COVID-19 ahead of Mother’s Day 2020.

7 May  2020   Mother’s Day – special visitor arrangements for 9 & 10 May
Belair Visitor Mother’s Day Visitor Bookings
McLaren Vale Mother’s Day Visitor Bookings
Woodcroft Mother’s Day Visitor Bookings


29 April 2020 Booking a visit – residential aged care from 30 April


27 April 2020 Updated information re visiting Kalyra residential aged care


21 April 2020  Important CEO message re visitors and Kalyra residential aged care


21 April 2020 New entry exemptions for residential aged care facilities – Updated COVID-19 Direction.  This directive clarifies details new changes for entry into residential aged care facilities in South Australia.


9 April 2020 Emergency Management (Residential Aged Care Facilities No 2) (COVID-19) Direction 2020. The directive above has outlined further details regarding the prohibition of entry to aged care facilities in South Australia.


NO VISITORS until further notice
From 10am Wednesday 25 March 2020, Kalyra will no longer allow any visitors into its residential aged care facilities at Belair, Woodcroft or McLaren Vale.

This is a further precautionary measure to protect the most vulnerable members of our community. This directive will be reviewed on 6 May 2020.


Updated 8 April 2020 Letter to families re extension of visitor restrictions


Updated 8 April 2020  No Visitors at Kalyra Residential Aged Care Facilities


25 March 2020 CEO Memo: No Visitors at Kalyra Residential Aged Care Facilities


For retirement living residents

16 March 2020 Letter for Kalyra Retirement Living Residents


For Kalyra Help at Home clients

16 March 2020 Letter for Help at Home clients


For Staff

15 May 2020 CEO message to staff
“I can feel can feel our next challenge – keeping vigilant and fighting complacency…” Sara Blunt, Kalyra CEO

Updated 31 March 2020 Staff Frequently Asked Questions 

27 March 2020 CEO Staff Message


Key links

Department of Health – Health Alerts

Department of Health – General Resources

Department of Health – National Health Plan resources

SA Health – Coronavirus resources and updates

SA Health – Coronavirus clinics and testing centres

ACSA Update – Coronavirus 12 March 2020


Hand washing

WHO: How to handwash? With soap and water

New Federal Government campaign videos

Coronavirus – stay informed

Help stop the spread

Recent traveller

Good hygiene starts here