Home Care Packages Program

detail-type-3 Home Care Packages detail-type-3

Stay Independent, Stay Safe

As an approved provider of Government subsidised Home Care Packages (HCP), Kalyra offers a broad range of services to support people to live at home, maintain independence and enhance personal wellbeing through a focus on quality of care. You and your coordinator will develop a personalised and comprehensive support plan, incorporating a range of disciplines and allied health professionals to best suit your needs.

The Home Care Packages program is designed to help people with more complex care needs stay safely in their own homes and retain their independence.

This government-subsidised program provides you with a budget to be spent on agreed upon services. Kalyra’s co-ordinators will help you with practical solutions, so you receive the best service and quality care, while maximising your budget’s reach. You will receive a monthly financial statement to keep track of your budget and our co-ordinators will continue to provide ongoing support.

There is also flexibility in this Program, so you can change the services you receive should your needs or lifestyle goals change.

There are four levels of HCP that can give you the care and services you need:

  • Level 1 supports people with basic care needs
  • Level 2 supports people with low-level care needs
  • Level 3 supports people with intermediate care needs
  • Level 4 supports people with high-level care needs

Your Kalyra co-ordinator will regularly assess your program with you to ensure you are happy with the services you are being provided, and will adapt the program if you need to change any services. If your requirements change, and you need additional support, we may be able to help you through this process.


View our list of services


View our Home Care Pricing Schedule


How to access our Home Care Packages

To access the Australian Government subsidised Help at Home programs, you will need an assessment by the government’s Aged Care Assessment Team or Regional Assessment Service.

Call My Aged Care on 1800 200 422 to make a booking or you can apply online

Kalyra understands this process can be daunting, which is why we have a knowledgeable support team to support and guide you and your family as you navigate through the aged care system. To organise your assessment contact our staff or visit: My Aged Care. We are happy to answer any questions you have and help you find the perfect solution for your needs.

Package Overview

Our broad range of Help at Home services include:


  • Chronic Disease Management including
    • Arthritis and osteoporosis
    • Ulcers
    • Cancer
    • Heart conditions
    • Diabetes
  • Physiotherapy Exercise physiology
  • Occupational Therapy
  • Podiatry
  • Nursing assistance/changing dressings
  • Assistance with medications
  • Continence management
  • Palliative care
  • Counselling services
  • Assistance to access other health care professionals
  • Management of skin integrity


  • Assist in preparing daily/weekly fresh or frozen homemade meals
  • Meals home delivered
  • Dietary assistance and nutrition advice


  • Accompanied shopping
  • Appointments such as Doctor, Dentist, Physiotherapist.
  • Community and social activities Bill paying
  • Unaccompanied food shopping
  • Transport to where you want to go

Personal Care

  • Help with showering/grooming
  • Assistance in getting in and out of bed
  • Social support in-home/outings
  • Welfare check when unwell/return from hospital
  • Toileting
  • Dressing and undressing
  • Assisting with self-care
  • Mobility assistance and equipment for independence
  • Nail care

Social Support

  • Home visits for companionship
  • Helping connect with groups for social interaction
  • Assistance with hobbies and exercise
  • Correspondence and letter writing
  • Visiting friends and family
  • Assistance with technology
  • Keep fit classes

Domestic Assistance

  • Cleaning/vacuuming
  • Cleaning the bathroom and toilet
  • Daily basic house clean
  • (changing/ making bed etc.)
  • Loading washing and hanging out washing
  • Dishwashing
  • Ironing
  • Home maintenance
  • Taking out the rubbish
  • Composting
  • Changing light globes and ensuring sufficient lighting
  • Changing tap washers
  • Bringing in the mail/newspaper
  • Recycling newspapers/plastics etc
  • Decluttering, establish & maintain vegetable & herb gardens
  • Cutting back bushes
  • Ensuring paths are safe
  • Cleaning out cupboards and fridges


  • Respite Care (in home, day or sleepover)
  • Case management
  • Support for carers
  • Assistance with communication and Communication aids
  • Access to home modifications such as easy
  • Access taps, shower hose or bath rails.
  • Dementia care
  • Support to return home from respite
  • Getting you home from hospital
  • 24-hour care at home
  • Assistance to regain independence (reablement)
  • Advocacy to represent your best interests
  • Making your home safe

It's different here

Help At Home

Contact form